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frequently asked
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SHIPPING & DELIVERY

 
Q: where you are shipping orders?

We ship from Pakistan. With DHL shipping center , we provide the fastest, most affordable delivery in the industry.

 
Q: What is the time of shipping?

On your Shopping Cart page, click PayPal Badge after reviewing your items. Log in to your PayPal account, or create one if you don’t have one already. Follow the instructions given by PayPal. Once you’ve completed your payment information, you will be redirected to our site where you’ll choose your shipping method and then complete your order using PayPal.

 
Q: What shipping method do you use?

We use DHL to deliver products internationally.

 
Q: Can I modify shipping address after place the order?

Yes, you can change the shipping address of your placed order within your order is shipped.

 

 
Q: What is the time of shipping??
We process and ship every order within 24 working hours. Your order will get delivered within 15 Business Days depending on your location. In some cases, it may take longer to receive the shipment depending on your accessibility.
 
Q: Do you refund delivery charges if I return something

Your delivery charge will be refunded in some circumstances, for example if your entire order was damaged or incorrect, or if your order has been cancelled under the Consumer Contracts Regulations.

ORDERS

 
Q: How Can I Change Or Cancel My Order?

You need to be logged into your account to cancel an order. Once you are logged in, tap on the ‘My Orders’ section under ‘My Account’ and then select the order you want to cancel.

Yes, you can make changes in your placed order until it has been shipped.

 
Q:Is payment on your website is safe?

You can be assured that we offers you the highest standards of security currently available on the online to ensure that your shopping experience is private, safe and secure. Your bank will authorize the credit card transaction directly without any information passing through to us. We do not retain your banking information.

 
q:How do I return my order?

Returns are accepted for all items within 7 days of deliver.

 
Q:I just cancelled my order, when I received my refund?

You will receive refund into the source account within 7-10 business days from the time of order cancellation

 
Q:How can I pay my order?
Kilt For Men accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.
 
Q:Where I can find product sizing information?
 
Product size information can be found toward the bottom of each product detail page as shown in the image below.
 
Q:Is your website secure?
 
Yes, we use the latest security technology and advanced encryption to make sure your order information is completely safe. You can buy from us with complete confidence. You have also the additional protection of our 10-Day Money Back Guarantee. If you’re not happy with your goods, just return them in original packaging for a full refund.
 
 
Q:What happens to refund, if my card is no longer in use?
Your refund will still go back onto the card details used on your order as long as the card account is still open. When a card is lost or stolen, we can still refund that card. We cannot refund your order to another card.
 
 
Q:What should I do if refund is incorrect?
We are really sorry, if we've made mistake with your refund. Please, get in touch with our team, we'll try it out for you as soon as possible.
 
 
Q:Can I track delivery of my order?
If your order has been sent to you using a trackable service, you can follow it. You'll receive a shipping confirmation email from our warehouse once your order is on its way; simply click on your tracking link on this email to view the up to date tracking.
 
 
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